Alarm monitoring informs clients of a breach and reassures them that their safety is in good hands. At Monitor Net, we monitor different signal types, each with tailored responses. This informs us which response team is needed on-site, i.e., medical, burglary, etc.
Let’s take a look at how our specialised alarm monitoring service keeps you safe.
Monitor Net’s Signal Types Allow for Tailored Responses
As a security company in the field for nearly 30 years, we know that each emergency requires a specific response.
Our 24/7 advanced monitoring system categorises each signal type:
Duress (Priority Distress): This distress signal ensures immediate action in high-risk situations, getting our team’s full attention and the fastest possible response.
Medical Assistance Required: When a medical alert is triggered, our control centre dispatches medical assistance, providing potentially lifesaving intervention through coordinating with medical services.
Fire/Gas Alarm Per Zone: Fires or gas leaks are monitored through zoned alerts. This ensures that when a fire alarm system detects a fire in the kitchen, for example, our team knows precisely where to concentrate our response.
Panic Per Zone: If a panic alarm is triggered at a specific location, such as a backdoor or garage, we will inform dispatch of where help is needed.
Burglary Per Zone: With specific area-based alerts, we know precisely where an unauthorised entry may have occurred.
Arm and Disarm Per User: Our system can track who on the premises is arming and disarming the security system – by name.
Low Battery and Mains Failure: Our monitoring doesn’t stop when there’s a power or battery issue – we live in South Africa, and we need to be prepared for load shedding and scenarios like this. You will be notified when your alarm alerts for low battery or mains failure, allowing us to get your alarm working properly again.
MN Autonetics App: Response and Real-Time Notifications
Monitor Net’s mobile app is designed to monitor and respond to your safety.
We don’t want you to be in the dark about what’s happening at your property. Every signal our control centre receives simultaneously notifies you on our app, offering real-time updates.
Whether it’s an arm/disarm action, a low battery alert, or a burglary alarm, you’ll be made aware of what’s happening, knowing our team’s response is always just a notification away.
Features of the MN Autonetics App
Information & Alerts
Stay informed on what’s happening in the area. Receive lookouts and security tips from Monitor Net’s patrol and community surveillance. The app also provides instant alarm and CCTV notifications.
Medical Emergency Support
In a medical emergency, our EMS team is alerted to your location, and a medical officer will provide guidance over the phone until help arrives.
SOS Button for Personal Safety
Whether you’re at home or not, the app’s SOS button offers an extra layer of security. Press the button to dispatch a tactical team to your location.
Remote Alarm Control
The app allows you to manage your alarm system remotely, with the ability to arm, disarm, or bypass zones as needed.
Track Dependents
The app’s “Track Dependent” feature lets you view the location of your loved ones’ phones.
CCTV Control and AI Integration:
When connected to CCTV, the app lets you arm individual cameras, view live footage, and receive AI alerts (for AI CCTV cameras).
Switch Control:
Manage lights, electronic gates, doors, and other devices directly from the app.
Monitor Net’s mobile app delivers a full suite of tools for your protection and our tailored response, no matter where you are.
Advantages of Monitor Net’s Advanced Monitoring Capabilities
Over the years, our team at Monitor Net have improved our monitoring services in order to offer you the best response for your safety in a compromising scenario.
Sign up with us to ensure you have the protection you need.
- We’re reliable: When using zoned alerts and real-time client notifications, our system can be prompt with accurate responses.
- We’re responsive: Our specific alert types make sure it is a lot easier to address issues exactly where and how they’re needed.
- We prioritise a personalised approach: All signals receive the appropriate attention, ensuring a customised security experience for each client.
At Monitor Net, our advanced capabilities mean that whether it’s a fire alarm in the kitchen or a duress alert at the front door, you know help is on the way — fast, informed, and effective.
Choose Monitor Net for Your Alarm Monitoring
Any compromising scenario you may encounter requires a professional team that responds quickly.
Monitor Net’s advanced monitoring capabilities and time sensitive notifications, allow for our response to be swift.
Choose Monitor Net for an alarm monitoring service that’s as proactive, always, not only when you need it most.
Contact Us
For alarm monitoring and response inquiries, click here to schedule your consultation.Monitor Net services the Centurion and Brits communities.
